topic Fourth Camera unable to select "send email alert" in Arlo Pro

Fourth Camera unable to select "send email alert"

dugga — Wed, 06 Jun 2018 01:11:44 GMT

Hi, I had three Arlo pro cameras - everything was working fine until I added the fourth. The fourth camera is recording to the base station but I am unable to select the option to send email alert. I click in the box but nothing happens. I can select and deselect the push notification box with no problem. My three other camera are sending email alerts with no problem. All four cameras have the same firmware version. Please see screen shot below, thanks

Re: Fourth Camera unable to select "send email alert"

steve_t — Wed, 06 Jun 2018 01:25:51 GMT

Can't see the pic until a moderator authorises it but perhaps try removing the camera and then resync'ing it and see if that gives you the option to select the email alert option

Re: Fourth Camera unable to select "send email alert"

steve_t — Wed, 06 Jun 2018 06:15:36 GMT

Oh, I'm just redoing a few rules and saw that you might not be able to select email if there isn't one in the field. Click the right arrow or pencil icon to the right of the option and check your email address is entered there