topic Re: Arlo Pro detects camera movement but not people in Arlo Pro

Arlo Pro detects camera movement but not people

gongolazzo — Mon, 28 May 2018 00:32:01 GMT

Hi all, brand new set up. I have a camera facing out of one of my home windows (it's shaded so there's no glare in the day). If I move the camera I get the message that movement was detected. If I go outside and actually walk in front of the camera... nothing.

I have created a new mode and set the motion detetion to 100%, but still no dice.

Any help is appreciated!

Re: Arlo Pro detects camera movement but not people

TomMac — Mon, 28 May 2018 01:36:53 GMT

The problem is the glass...

Arlo,ArloPro, ArloPro2 use PIR detection (passive IR) the glass blocks to much IR to trigger.

They are meant to be outside.

The Q cameras use pixel detection and can trigger thru glass

Re: Arlo Pro detects camera movement but not people

harley239 — Mon, 28 May 2018 03:48:22 GMT

Motion does not work through glass.

Re: Arlo Pro detects camera movement but not people

gongolazzo — Tue, 29 May 2018 19:31:17 GMT

That was it, thanks!

Re: Arlo Pro detects camera movement but not people

TomMac — Wed, 30 May 2018 11:33:00 GMT

remember, if you need one Arlo camera inside, but have one outside ( covering overlapping areas ), you can use the outside camera to trigger the inside one. ( make sure you turn off the IR illuminatos as the light will refect back into lens )