Lights on camera while charging?

abgalassi — Wed, 25 Apr 2018 12:44:27 GMT

What lights, if any, should be lit up on the camera while charging with the normal A/C charger?

I have the dreaded "The charging source connected to the camera cannot charge your battery. Please use an Arlo power adapter." thing going on - brought a camera in to charge on the kitchen counter, got to work and saw this message. Yes, I am using the Arlo cable/charger - I have 8 cameras and each camera is physically numbered (and so is the charging hardware that came with each one).

Anyway, when I go home at lunch I want to try and get the camera charging and want to know what lights I should be looking for, so I can verify quickly without having to reload the app etc.

Thanks!

Re: Lights on camera while charging?

jguerdat — Wed, 25 Apr 2018 14:07:34 GMT

No LEDs should be lit when charging although I believe you should get a blue blip when first connecting. If you have the Camera LED setting to On in Settings, My Devices, your camera, the LED will turn solid blue when fully charged.

It's possible that the charger is bad, the camera and/or battery is bad or that moisture got into the USB connection. Try charging a different camera. You can also try a different charger that supports the Qualcomm QuickCharge capability (5v and 9v).

topic Re: Lights on camera while charging? in Arlo Pro

Lights on camera while charging?

Re: Lights on camera while charging?