topic Re: Latest app notification bug on Nougat? in Arlo Pro

Latest app notification bug on Nougat?

Nik765 — Wed, 18 Apr 2018 20:00:19 GMT

I'm using the latest app on a zenfone max 3 with Nougat.

If the phone is in sleep mode and I've closed the app, I do not get any notification of motion going on.

If I open the app, then I get the notification.

If the app is open and the phone is in sleep mode, I get a notification.

On a lenovo tab3 with Marshmallow in sleep mode I don't have this problem.

If I close the app and put the phone in sleep mode, I get a notification.

I also seem to get long buffering times on Nougat with the latest app.

JamesC — Thu, 19 Apr 2018 15:07:06 GMT

Nik765,

Do you have any power saving settings enabled that could be causing the app to shut down when minimized?

JamesC

Nik765 — Fri, 20 Apr 2018 14:38:12 GMT

Asus has a Power Master section in Mobile Manager.

It has: Clean up in suspend.

Clean background apps when screen is off.

Turning it off did not do anything.

Also, when I wake the phone up, I get Arlo is offline message.

I tap ont eh app screen and the message disappears.

Is it the Doze function in Nougat causing problms?

pc2k17 — Sat, 21 Apr 2018 05:17:18 GMT

I never had any issues with notifications while on nougat on my S8 and no issues now on oreo, but try this....

Settings > Device maintenance > Battery > scroll down to Unmonitored apps and tap > tap Add apps and add the Arlo app.

That's the way I've always had mine setup and I believe this stops Arlo from ever going to sleep.

Nik765 — Sat, 21 Apr 2018 13:40:06 GMT

I think I may have solved it.

I reset app preferences and that seems to have gotten it working again. Not sure exactly what caused it though.