topic Wasserstein Solar Panel Compatibility Problems in Arlo Pro

Wasserstein Solar Panel Compatibility Problems

konacam1 — Thu, 04 Oct 2018 15:17:07 GMT

I have 3 Arlo Pro cameras, 2 using Wasserstein Solar panels and 1 using Arlo's Solar Panel. All worked fine and charged perfect until this past week when the system went offline.
After resetting both of my Wasserstein charged cameras are discharging and I am getting notices that they aren't working... If only one was the problem I would think it's a hardware issue.. but both at the same time tells me that Arlo has sabotaged my system because I didn't buy the charger from them....
Please tell me what's up Arlo?

Wasserstein Solar Panel Compatibility Problems

TomMac — Thu, 04 Oct 2018 15:20:23 GMT

Can't say as your using third party devices...

But, can say that the Arlo cams are VERY picky about the voltage input ( spec is tight ).. and if it doesn't fall into the proper values, it will say NFG

Wasserstein Solar Panel Compatibility Problems

konacam1 — Thu, 04 Oct 2018 15:20:35 GMT

I understand, but why was it fine for 6 months, then now in 1 week both are not charging correctly? seems like a software change.

Wasserstein Solar Panel Compatibility Problems

jguerdat — Thu, 04 Oct 2018 15:20:47 GMT

Or a hardware problem. Hopefully the panels didn't take out the camera port.

Wasserstein Solar Panel Compatibility Problems

EFx — Thu, 04 Oct 2018 15:21:02 GMT

Same thing here.
Worked fine for months and suddenly 4 panels were not accepted by software.
Looks likes like an Arlo sabotage to fare competition from other panel manufacturers.
Very dissatisfied with Arlo.
I did test the wasserstein solar panels and they still work fine but not accepted by Arlo.

Wasserstein Solar Panel Compatibility Problems

ShayneS — Thu, 04 Oct 2018 15:21:18 GMT

EFx,

What issues are you experiencing with your solar panels?