topic Latest android update stops notifications on verizon S8 help? in Arlo Pro

Latest android update stops notifications on verizon S8 help?

DDD123 — Thu, 19 Apr 2018 15:35:44 GMT

Re: Latest android update stops notifications on verizon S8 help?

DDD123 — Thu, 19 Apr 2018 15:36:08 GMT

Sorry meant S8, tried reloading Ap, forcing stop, changing Ap settings and a million other things, cant fix it, greatly appreciate anyone's help:)

Re: Latest android update stops notifications on verizon S7 help?

jguerdat — Thu, 19 Apr 2018 12:15:10 GMT

Are notifications enabled in the phone settings for the app? Under what conditions aren't you getting notifications? Do you ever get them? Battery optimization can cause delayed notifications.

Re: Latest android update stops notifications on verizon S7 help?

DDD123 — Thu, 19 Apr 2018 12:53:15 GMT

Yes, ap notifications are enabled. It used to work. I believe the Arlo update on 4/11 may have stopped it but open to checking more settings on my end.

Re: Latest android update stops notifications on verizon S7 help?

pc2k17 — Thu, 19 Apr 2018 14:31:01 GMT

Just FYI -- I have an S8 running android 8 (oreo) on ATT and notifications work fine here. Maybe it's something with your phone, or something verizon did to customize oreo for their own network (not sure of they even do that).

In android 8 the way notifications are setup are a bit different than in android 7. Make sure they are turned on for the arlo app under settings, notifications, check advanced in notifications too, and then under settings, apps make sure it says allowed for notifications under the arlo app. Also make sure notifications are enabled in the arlo app in your rule under modes.

Maybe try a reboot as well, if you haven't done that yet.

Re: Latest android update stops notifications on verizon S7 help?

DDD123 — Thu, 26 Apr 2018 15:30:00 GMT

I removed an ap called "clean master" and the notifications started working again. Thanks for your help.