topic Re: Distorted Video in Arlo Pro

Distorted Video

Genie007 — Thu, 12 Apr 2018 12:44:04 GMT

I have two Arlo pro cameras mounted within 1 foot. One pointed north and the other pointed south. The camera pointed north usually is distorted at night or in low lighting. This does not accomplish the reason for my purchase.

Re: Distorted Video

jguerdat — Thu, 12 Apr 2018 15:06:22 GMT

Haave you swapped them around to see what happens?

Re: Distorted Video

Genie007 — Thu, 12 Apr 2018 15:16:17 GMT

No. I am disabled and had to pay someone to install the cameras so I have not done this. I purchased the cameras from Best buy on Nov 19, 2017 so I assume Arlo will not help me, beyond 90 days.

Re: Distorted Video

Genie007 — Thu, 12 Apr 2018 15:31:27 GMT

Picture is clear at 10:30 AM today on both cameras.

Re: Distorted Video

silverado44 — Thu, 12 Apr 2018 19:18:33 GMT

It appears to have morning dew on the lens or being the cameras are 1 foot apart it could be interference between the cameras as I think off the top of my head minimum dIstance between cameras is 6 feet.

Re: Distorted Video

Genie007 — Thu, 12 Apr 2018 20:28:56 GMT

Thanks. I guess there is nothing that can be done about morning dew.

Re: Distorted Video

jguerdat — Thu, 12 Apr 2018 21:32:36 GMT

I have occasionally had 2 cameras located inches apart with no problems. I would agree with the dew diagnosis - I've had rain and very moist atmosphere fuzz things up greatly.