topic VMS4130 new app.? in Arlo Pro

VMS4130 new app.?

Kwenda — Thu, 12 Apr 2018 12:56:06 GMT

Arlo Pro VMS4130 & Arlo Q VMC4030-100

Like many others I experienced a severe problem with the software app on my Android phone recently. Always having to log back in, or remove old app pages before operation, as well as a failure of the Geofencing option.

Then a few weeks ago we were offered an app update to version 2.4.10_20077.

Since that time the Arlo system has worked perfectly, no problems and back to normal operation.

Today the Google app update page shows that we can access an updated app version 2.4.11_20331

The accompanying note just says ‘ bug fixes ‘..

As customers / users we lack information. There should be a place where we can read more details…

Bug fixes on which version of Android, or which phones.?

Has anyone tried this app.??

Are there any problems..??

Why should I update the app when I do not have any bug issues.??

I remain VERY HESITANT to ‘ update ‘ the Arlo app based upon the last ‘update’ which caused so many problems.

In information appreciated…

Re: VMS4130 new app.?

jguerdat — Thu, 12 Apr 2018 15:07:40 GMT

It's working fine for me but I wasn't having issues before on 3 different devices.

Re: VMS4130 new app.?

pc2k17 — Thu, 12 Apr 2018 18:56:22 GMT

The "what's new" section in the google store actually says: Bug fix that resolves a crash.

Which means, they fixed a bug that caused the app to crash sometimes. From reading these forums I'm pretty sure it's specifically related to andriod 8 (oreo) and most people I saw with the crash problem had the Samsung S9 or S9+.

I installed it on my S8 with android 8 and everything is working fine.

Re: VMS4130 new app.?

steve_t — Thu, 12 Apr 2018 23:27:21 GMT

Working fine for me and pretty much always has done. Currently on app version 2.4.11_20331 on an S7 Edge. Not using fingerprint access