topic Re: Playback delay in Arlo Pro

Playback delay

rang624 — Tue, 10 Apr 2018 14:16:33 GMT

The base station is VMB4000 and not listed in the models. Up until the was a server issue about a month ago everything worked just fine. Now I'm experiencing delays in the playback of recorded videos. I tell it to play the video and the audio starts playing then about half way through the video pick up (audio and video are in sync). Then if I replay the video a second time everything works. This is very annoying to have to play the video twice to see it completely. If I were to guess, there is a buffering issue somewhere. Using Chrome for a browser.

Re: Playback delay

TomMac — Tue, 10 Apr 2018 14:50:07 GMT

Easiest thing to try and fix playback delay is do a reboot of the base... power it off then back on and see if it makes a difference

Give it a few mins to come back online.

Re: Playback delay

rang624 — Tue, 10 Apr 2018 14:52:47 GMT

Already tried that... Didn't work.

Re: Playback delay

TomMac — Tue, 10 Apr 2018 16:26:37 GMT

sounds like slow servers, have you filed a report to Netgear?