topic Re: Arlo pro keeps changing rules in Arlo Pro

Arlo pro keeps changing rules

Runningman — Mon, 09 Apr 2018 19:10:41 GMT

My 4 camera also system has been working good for 4 months until recently. I have a custom mode created and several rules under that mode. I keep getting audio alerts now even though I have that setting turned off. When I go in to edit the mode, it has a bunch of changed setting. I change them back to how I want them and about 20 minutes later it will change on it's own again. I've included a picture of what it should be and what it keeps changing to.

Re: Arlo pro keeps changing rules

jguerdat — Mon, 09 Apr 2018 19:16:03 GMT

Power cycle the base. Create a new mode and try that to see if that changes, too.

Re: Arlo pro keeps changing rules

Runningman — Tue, 10 Apr 2018 15:39:36 GMT

Thanks for your help. I deleted the mode. Reset the controller then created a new mode again. Still the same problem. I also deleted all the cameras. Re synced them, created a new mode and it still does it

Re: Arlo pro keeps changing rules

jguerdat — Tue, 10 Apr 2018 16:37:31 GMT

Open a case with support here. Maybe they would have a solution.

Re: Arlo pro keeps changing rules

JamesC — Fri, 13 Apr 2018 16:37:36 GMT

Runningman,

Are you using any third party integrations with your Arlo? (SmartThings, Wink, IFTTT, etc.)?

JamesC