topic Re: camera firmware refuses to update in Arlo Pro

camera firmware refuses to update

Gators63 — Sat, 17 Dec 2016 15:10:00 GMT

Re: camera firmware refuses to update

jguerdat — Sat, 17 Dec 2016 15:24:44 GMT

Details.

The usual troubleshooting scenario is to power cycle the base and open and close the battery door to see if that causes an update. If not, remove the camera from Settings, My Devices and resync. ALso, leave the camera overnight to see if the update occurs automatically.

A low battery can prevent an update from happening, too.

Re: camera firmware refuses to update

JamesC — Tue, 20 Dec 2016 16:29:06 GMT

Gators63,

Adding to jguerdat's response above, some users have had issues completing updates due to poor internet connection. Who is your ISP and what are your download/upload speeds?

JamesC