topic Re: Records with no motion in Arlo Pro

Records with no motion

Tompo — Fri, 30 Mar 2018 21:23:01 GMT

Hi
My Arlo pro suddenly is recording for a long time...up to 5 minutes, with no motion or sound.
Any ideas what's wrong?

Re: Records with no motion

pc2k17 — Fri, 30 Mar 2018 22:12:41 GMT

Where is the camera located? Any trees, bushes, curtains, etc near by. Any heat sources near by?

Re: Records with no motion

Tompo — Fri, 30 Mar 2018 22:15:50 GMT

No. It's worked perfectly for the past month. Suddenly today it records for up to 5 min with no motion or sound detected.

Re: Records with no motion

pc2k17 — Fri, 30 Mar 2018 22:22:26 GMT

Ok. I would first try rebooting your base station. Hit the power button in the back of it to turn it off, wait 10-20 seconds, then turn it back on. Wait for all 3 lights to turn green and see if that helps.

Re: Records with no motion

Tompo — Fri, 30 Mar 2018 22:26:05 GMT

I'll try that. Thanks.
I've had to disable the camera thru the app... The camera constantly records with no motion or sound detected.