https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-Base-Station/m-p/1534686#M34020 <P>The green lights for power and internet turn on and stay green, but the base station will not sync with the computer/router.&nbsp; I tried the reset and that didn't work either.</P> Sat, 24 Mar 2018 22:15:33 GMT drvein99 2018-03-24T22:15:33Z https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-Base-Station/m-p/1534686#M34020 <P>The green lights for power and internet turn on and stay green, but the base station will not sync with the computer/router.&nbsp; I tried the reset and that didn't work either.</P> Sat, 24 Mar 2018 22:15:33 GMT https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-Base-Station/m-p/1534686#M34020 drvein99 2018-03-24T22:15:33Z https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-Base-Station/m-p/1534742#M34026 <P>The green Internet LED means there's communication between the base and the servers. What steps have you tried to claim the base? Is the device you're using to set things up on the same network?</P> Sun, 25 Mar 2018 00:49:35 GMT https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-Base-Station/m-p/1534742#M34026 jguerdat 2018-03-25T00:49:35Z https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-Base-Station/m-p/1534776#M34031 <P>Make sure when you try to sync the camera, it is a Quick press on the base sync button, do not hold...a sec or so later press the camera button&nbsp;</P> Sun, 25 Mar 2018 02:31:03 GMT https://community.arlo.com/t5/Arlo-Pro/Cannot-connect-Base-Station/m-p/1534776#M34031 TomMac 2018-03-25T02:31:03Z