topic https://arlo.netgear.com/#/otherTab This appears in login address bar in Arlo Pro

https://arlo.netgear.com/#/otherTab This appears in login address bar

Kcacsuf — Sat, 17 Mar 2018 00:54:23 GMT

Is anybody getting a message that wont let you log in and it has this message: "You may be logged into NETGEAR Arlo in a different browser tab. Please close the tab before proceeding. You can also try to restart your browser or delete cookies from your browser before trying to login again." And if so do you know how to fix it??? This only happens on the Lap top and Desk top Log in.. So far the phone app login is still working

Re: https://arlo.netgear.com/#/otherTab This appears in login address bar

brh — Sat, 17 Mar 2018 01:42:30 GMT

@Kcacsuf

For the browser you are using you need to delete the cookies and clear the cache. There are instructions By JamesC in these threads. I simply went into Chrome and deleted my entire browsing history and that worked for me.

Brian

Re: https://arlo.netgear.com/#/otherTab This appears in login address bar

Kcacsuf — Sat, 17 Mar 2018 14:35:52 GMT

Hello and Thanks, I will try that,, However this problem happened both on my laptop and desk top,, so I wonder if that is the only problem,,

Thanks again,

Kev.

Re: https://arlo.netgear.com/#/otherTab This appears in login address bar

Kcacsuf — Sat, 17 Mar 2018 15:03:56 GMT

Hello,

I cleared the microsoft edge browsing history and it worked on my desk top,,,, Yea !! I havent tried the lap top yet...

Thanks Again for the help..

Kev.