topic Re: Need to turn off blinking LED light for Arlo Pro in Arlo Pro

Need to turn off blinking LED light for Arlo Pro

00ooo00 — Sat, 27 Jan 2018 14:27:47 GMT

Hi, I have an Arlo pro camera in my nursery. In the middle of the night the camera syncs and there's a bright blue light followed by lots of blinking. It can possibly cause an epilepsy episode, it's so bright and quick.

Anyway, I turned off the camera LED option on the app but this is still happening. I'm guessing it's because the option in the app is for battery indication only.

How can I turn off the blinking blue light for syncing?

Re: Need to turn off blinking LED light for Arlo Pro

brh — Sat, 27 Jan 2018 14:49:24 GMT

@00ooo00

I don't believe that there is a way to turn the LEDs off as they are a warning that an upgrade is happening and for the user not to remove power from the camera.If Arlo would allow us to choose when to perform the upgrade that would solve a lot of problems.

Brian

Re: Need to turn off blinking LED light for Arlo Pro

jguerdat — Sat, 27 Jan 2018 16:47:59 GMT

There's a switch in Settings to turn off the charged LED. The only other times the LED should flash or be illuminated is when syncing or updating. If that's not what's happening, I'd suggest removing the camera from Settings, My Devices. Remove and reinstall the battery. Sync the camera again and make sure the LED switch is turned off I Settings. Might be worth power cycling the base, too.

Re: Need to turn off blinking LED light for Arlo Pro

regisk — Sat, 03 Mar 2018 19:32:20 GMT

Thanks for the reply, jguerdat. Actually, this is happening to me as well, and I'm in the exact same situation, with the camera in the nursery. I do believe the quick blue flashing happens when syncing or updating, but that seems to happen quite often (multiple nights per week). What happens is that the led will flash bright blue very rapidly, and multiple back-to-back times. Is it possible to simply disable any LED feedback, as it's not very meaningful anyway?

If not, I strongly suggest the Arlo designers and engineers to add this option to a future firmware release, as the lack of control over not very meaningful feedback is quite frustrating. If I don't find another way, I will just stick a piece of electric tape in front of the LED, but that won't look so good, will it?

Thanks

Re: Need to turn off blinking LED light for Arlo Pro

00ooo00 — Sat, 03 Mar 2018 20:26:23 GMT

I did the electrical tape and cut it to match the black area. Works well. You can't tell from the distance that it's on there.

Re: Need to turn off blinking LED light for Arlo Pro

jguerdat — Sat, 03 Mar 2018 22:14:46 GMT

It's likely not a firmware things or everyone's cameras would do this. If power cycling the base and removing and resyncing the camera doesn't help, open a case with support for a faulty camera.