topic Re: my Arlo camera shows yellow when I view it. in Arlo Pro

my Arlo camera shows yellow when I view it.

Rue_Doo — Mon, 26 Feb 2018 03:29:41 GMT

hey Arlo Fam. My camera shows yellow when I view it. Is there any way I can fix that?

Re: my Arlo camera shows yellow when I view it.

steve_t — Mon, 26 Feb 2018 04:16:16 GMT

Remove the battery for 10s and replace. When the camera resyncs itself to the base, check the video feed again. If it's better, great. If it's still the same, contact Support at the bottom of the page, most likely for an RMA

Re: my Arlo camera shows yellow when I view it.

JamesC — Tue, 27 Feb 2018 22:30:39 GMT

Rue_Doo,

Are you referring to the image on the stream or an LED behavior? Did the suggestion above solve the issue?

JamesC

Re: my Arlo camera shows yellow when I view it.

Rue_Doo — Tue, 27 Feb 2018 22:47:43 GMT

Hi James,

The Yellow is a stream issue when my light comes on it shows Yellow I have been closing the app and re opening it. Sometimes it works and some times it stays Yellow

Re: my Arlo camera shows yellow when I view it.

JamesC — Wed, 28 Feb 2018 19:05:06 GMT

Rue_Doo,

Can you post a screenshot or a video of the behavior you're seeing? This might help us better understand the issue.

JamesC

Re: my Arlo camera shows yellow when I view it.

Rue_Doo — Wed, 28 Feb 2018 19:10:38 GMT

Hi JamesC,

If it happens again I will send a screenshot of it to you.

-RueDoo