https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Disconnected/m-p/1514742#M32061 <P>So you have tried power cycling the base and the router to which it is attached?</P> Mon, 26 Feb 2018 22:51:49 GMT Streak2 2018-02-26T22:51:49Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Disconnected/m-p/1514726#M32060 <P>Base station is disconnected. Already browsed community and perform everything recommended except the hard reset which is not practicable since I would have to hire someone to get down the cameras or get a large ladder to get them myself.</P><P>All the lights are green, no network problems or changes to account for the problem.</P><P>Try to contact support, and it was not possible, the link bring me to the community page over and over.</P><P>Very disappointed, help would be appreciated.</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 26 Feb 2018 22:28:24 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Disconnected/m-p/1514726#M32060 mpaolantonio 2018-02-26T22:28:24Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Disconnected/m-p/1514742#M32061 <P>So you have tried power cycling the base and the router to which it is attached?</P> Mon, 26 Feb 2018 22:51:49 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Disconnected/m-p/1514742#M32061 Streak2 2018-02-26T22:51:49Z