topic Re: Arlo - Motion detection not working on one camera in Arlo Pro

Arlo - Motion detection not working on one camera

Sharbear_v — Tue, 23 Jan 2018 01:00:48 GMT

One of my cameras is not detecting motion or sending me alerts as a result.

Re: Arlo

Streak2 — Mon, 22 Jan 2018 21:55:01 GMT

Firstly make sure that it is online and that the batteries are not flat.

Secondly go into your settings and make sure that that camera is set to on.

Lastly check your mode and see that the motion is detected check box is checked.

ANd for good measure reset the camera by opening and closing the battery door if you have the original Arlo or removing and refitting the battery if you the later models.

Re: Arlo

steve_t — Mon, 22 Jan 2018 23:04:32 GMT

Does the "running man" icon above the camera window in the Devices tab have a black or grey outline for this camera?

Re: Arlo - Motion detection not working on one camera

Hnz — Sat, 17 Feb 2018 11:32:11 GMT

Me too, definitely a defect, all the other two work fine.

Re: Arlo - Motion detection not working on one camera

JamesC — Tue, 20 Feb 2018 22:16:56 GMT

Hnz,

What color is the "running man" Icon in the camera widget for the camera having the issue?

Are you using the default "Armed" mode or a different Custom mode? Check the rules to be sure the camera is set to detect motion.

JamesC