topic Re: Arlo Pro H8 vs. H11 in Arlo Pro

Arlo Pro H8 vs. H11

dnice191 — Fri, 16 Feb 2018 03:33:37 GMT

Hi all,

I recently bought an Alro Pro base station and camera pack. Then I added another Arlo Pro camera. I just noticed that the add-on Arlo Pro cam(H11) is picking up cars going by on my street whereas the Arlo Pro(H8) never picked them up even at the highest sensitivity.

I can’t find a recent firmware update so I’m only left to assume that the newer hardware can detect motion further away. Does this sound right? It kind of makes me want to return the base station and camera pack so I can get a newer, better model.

Re: Arlo Pro H8 vs. H11

brh — Fri, 16 Feb 2018 03:54:23 GMT

@dnice191

It appears you may be right. Here is a post where people are discussing this.

https://community.netgear.com/t5/Arlo/What-s-different-between-hardware-version-H7-and-H11/td-p/1200350

I just got a new Pro camera this week and it is still at H8. I don't know how you could insure that you would get another H11 if you exchanged systems.

Brian

Re: Arlo Pro H8 vs. H11

Paul_FCCL — Fri, 16 Feb 2018 04:37:27 GMT

It looks like H11 has been around a while.......??? with original Arlo, not the Pro! That’s what they’re talking about in that post.

Re: Arlo Pro H8 vs. H11

brh — Fri, 16 Feb 2018 09:58:54 GMT

@Paul_FCCL

Upon reading the post at that link a little bit more closely, it appears you are right. I quess that only the people at Arlo really know for sure what the different hardware numbers mean. Maybe someone that does know will chime in.

Brian

Re: Arlo Pro H8 vs. H11

dnice191 — Fri, 16 Feb 2018 13:11:14 GMT

Yeah I’m a little confused by that thread’s discussion of Arlo vs. Arlo Pro. Is there an H11 or H7 tied to the original Arlo as well?

Because obviously both of my cameras are Arlo Pro and I’ve got an H8 and an H11.

I guess I wouldn’t exchange my Arlo Pro unless there was some way on the box to determine the hardware model. At the very least I’d like to know the difference so I can position my cameras strategically.

Re: Arlo Pro H8 vs. H11

jguerdat — Fri, 16 Feb 2018 16:35:40 GMT

As I understand it, the different hardware versions simply reflect different components or minor engineering changes. Components may no longer be available or something had to be changed for some reason that doesn't affect the general operation of the device. I have multiple versions of various cameras and can't tell the difference.

Re: Arlo Pro H8 vs. H11

JamesC — Fri, 16 Feb 2018 17:44:27 GMT

This is as jguerdat states above, the "HX" refers to hardware revisions over time. These hardware revisions do not affect the general operation of the device.

JamesC