https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-one-of-6-cameras-images-will-not-refresh-will-not/m-p/1507831#M31726 <P>I have an ARLO pro system - base station and 6 cameras.&nbsp; All functioning well but for one camera.&nbsp; Recently, at recharge, that failing camera's image froze in App, the App exhibited that the failing camera remained "plugged in for recharge" when it wasn't, and the failing camera's image would not refresh.&nbsp; I tried removing that failing camera's battery for 10 seconds and replacing it, no sync and no change to that previously described status.&nbsp; I purchased a new battery, installed it in failing camera, no sync and no change to that previously described status.&nbsp; I then deleted the failing Camera in the App and initiated a new sync for it with base station.&nbsp; Pressed sync on base station, all good, flashing green.&nbsp; Pressed sync on failing camera, no reaction whatsoever.&nbsp; I then inserted camera charger into the failing camera and all the infra-red lights on camera flash, on and off, constantly.&nbsp; I pressed sync on base station, all good, falshing green.&nbsp; I press sync on camera, infra-red lights stop flashing constantly, no blue light/ life/ or response from Arlo Pro camera.&nbsp; HELP!&nbsp; &nbsp; &nbsp;</P> Fri, 16 Feb 2018 17:53:53 GMT MVOB43 2018-02-16T17:53:53Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-one-of-6-cameras-images-will-not-refresh-will-not/m-p/1507831#M31726 <P>I have an ARLO pro system - base station and 6 cameras.&nbsp; All functioning well but for one camera.&nbsp; Recently, at recharge, that failing camera's image froze in App, the App exhibited that the failing camera remained "plugged in for recharge" when it wasn't, and the failing camera's image would not refresh.&nbsp; I tried removing that failing camera's battery for 10 seconds and replacing it, no sync and no change to that previously described status.&nbsp; I purchased a new battery, installed it in failing camera, no sync and no change to that previously described status.&nbsp; I then deleted the failing Camera in the App and initiated a new sync for it with base station.&nbsp; Pressed sync on base station, all good, flashing green.&nbsp; Pressed sync on failing camera, no reaction whatsoever.&nbsp; I then inserted camera charger into the failing camera and all the infra-red lights on camera flash, on and off, constantly.&nbsp; I pressed sync on base station, all good, falshing green.&nbsp; I press sync on camera, infra-red lights stop flashing constantly, no blue light/ life/ or response from Arlo Pro camera.&nbsp; HELP!&nbsp; &nbsp; &nbsp;</P> Fri, 16 Feb 2018 17:53:53 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-one-of-6-cameras-images-will-not-refresh-will-not/m-p/1507831#M31726 MVOB43 2018-02-16T17:53:53Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-one-of-6-cameras-images-will-not-refresh-will-not/m-p/1507863#M31728 <P><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/571048">@MVOB43</a></P> <P>Sounds like a defective camera to me. Contact Customer Service at the green banner near the bottom of this page.</P> <P>With the battery firmly inserted, when you plug in the power cable the blue light in the camera should blink rapidly for a few seconds indicating that the camera has power.&nbsp;</P> <P>&nbsp;</P> <P>Brian</P> Fri, 16 Feb 2018 17:54:10 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-one-of-6-cameras-images-will-not-refresh-will-not/m-p/1507863#M31728 brh 2018-02-16T17:54:10Z