topic Geofencing issues in Arlo Pro

Geofencing issues

Woody41 — Mon, 05 Feb 2018 01:07:35 GMT

I have 4 Arlo Pros setup around my house, Using my account I have setup the mode for Geofencing to limit the alerts I get when I am at home.

However one of the cameras still sends me alerts even when I am at home and my mobile device is within the Geofencing boundary.

When I do l leave the Geofencing area I am not getting any alerts for the other cameras when movement is detected.

Your support would be much appreciated.

jguerdat — Mon, 05 Feb 2018 01:49:24 GMT

What modes are used for GF Home and Away? Are they custom modes?

Woody41 — Mon, 05 Feb 2018 02:03:26 GMT

Away mode is set to Armed and Home mode is set to Disarmed

TomMac — Mon, 05 Feb 2018 12:55:10 GMT

Use REMOVE DEVICE on the troubled cam and bring it back as new... this will rebuild the Armed/disarmed mode