topic Re: Arlo Pro camera will not sync with base station in Arlo Pro

Arlo Pro camera will not sync with base station

q8kiwi — Thu, 01 Feb 2018 23:58:31 GMT

hello

i am facing problem with connect camera with base station model : VMB4000

i follow instruction but no way to connect . as i see in base station the sync status LED on the base station blink green thin stable with amber color after sync finish . then no any connect happen !!

please advice me what shuld i do .

thanks alot

best regards

saud alattar

Re: Arlo Pro camera will not sync with base station

steve_t — Thu, 01 Feb 2018 23:58:46 GMT

Remove all devices via the app. Add device and add base station. Once that's added, sync the cameras

Re: Arlo Pro camera will not sync with base station

q8kiwi — Fri, 02 Feb 2018 11:12:42 GMT

hello steve i do it many times still the problem not fix even i do factory reset still no any change . thanks steve

Re: Arlo Pro camera will not sync with base station

steve_t — Fri, 02 Feb 2018 20:07:05 GMT

Strange. An amber light for the camera icon on the base means the base needs to be claimed. Do you see the base station and the base station siren in your Devices list and no cameras?

Re: Arlo Pro camera will not sync with base station

q8kiwi — Sun, 04 Feb 2018 13:38:29 GMT

hello
it work probably now . i make mistake that i do factory rest and sync camera befor sync base station .
i am sorry . every think ok now .
thanks alot

Re: Arlo Pro camera will not sync with base station

steve_t — Sun, 04 Feb 2018 20:08:33 GMT

Great that you're up and running. Don't worry, a lot of people make the same mistake. It's a weird system that it can even allow you to do it incorrectly to start with