topic Re: Getting small green dots while viewing my one camera in Arlo Pro

Getting small green dots while viewing my one camera

Psv2363 — Mon, 29 Jan 2018 14:22:25 GMT

For the past couple weeks while viewing my one camera there are several small green dots that come and go on the picture. Does anyone know what this may be cased from?

Re: Getting small green dots while viewing my one camera

jguerdat — Mon, 29 Jan 2018 18:58:35 GMT

Are they always in the same spot? Is there anything that may be a specular reflection or other artifact?

Re: Getting small green dots while viewing my one camera

Psv2363 — Mon, 29 Jan 2018 19:04:00 GMT

No they look like small green pixels moving on the screen.

Re: Getting small green dots while viewing my one camera

jguerdat — Mon, 29 Jan 2018 19:06:26 GMT

Not sure. Using the library to view a video when this happens, use the Share icon to share a link to it and post it here.

Re: Getting small green dots while viewing my one camera

Psv2363 — Mon, 29 Jan 2018 19:15:46 GMT

Its during live viewing.

Re: Getting small green dots while viewing my one camera

jguerdat — Tue, 30 Jan 2018 02:04:00 GMT

You can manually record during live viewing.

Re: Getting small green dots while viewing my one camera

JamesC — Tue, 30 Jan 2018 17:39:36 GMT

Psv2363,

It sounds like this could be interference causing the distorted image. Try a different camera in the same location to see if you get the same results.

JamesC

Re: Getting small green dots while viewing my one camera

Psv2363 — Tue, 06 Feb 2018 16:11:19 GMT

No they move all over the screen flickering on and off. I tried to take a still shot and recording but they don't show up on either of those.

Re: Getting small green dots while viewing my one camera

steve_t — Wed, 07 Feb 2018 05:46:40 GMT

Signal interference for sure

Re: Getting small green dots while viewing my one camera

Psv2363 — Wed, 07 Feb 2018 13:02:34 GMT

I was hoping you would say that. I am going to relocate the camera and see what happens . Thanks for the help.