topic Re: Arlo Pro battery dies nightly in Arlo Pro

Arlo Pro battery dies nightly

trippinbillies4 — Thu, 18 Jan 2018 13:27:37 GMT

My fiance got me an Arlo Pro for Christmas and the battery life was so-so at first, but now dies within 12 hours of putting it outside. I live in an apartment complex and it lasted about a week watching our front door, recording maybe 150 5-10 second events per day. I have it set to optimize battery life. Temperatures have been in the 50s during the day and 20's-30's at night consistently, even when the battery lasted a week.

It is now to the point where it's less then a month old, and from a full charge it dies within 12 hours. I charged it fully yesterday afternoon with the supplied charger and cable, put it outside at 8pm, and got a notice at 6:31am that the battery is dead. It recorded 61 10ish second events.

Any ideas?

Re: Arlo Pro battery dies nightly

JPC — Thu, 18 Jan 2018 17:43:37 GMT

It might be a temperature related problem. Test it inside your place and see if it can hold for a few days.

Re: Arlo Pro battery dies nightly

trippinbillies4 — Thu, 18 Jan 2018 18:03:23 GMT

Are the batteries really so bad that 30 degree overnight weather will kill a full charge? This might be going back to the store if that's the case.

Re: Arlo Pro battery dies nightly

jguerdat — Thu, 18 Jan 2018 18:35:26 GMT

It's very likely not temperature although it will have some effect. Remember that spec battery life is for 5 minutes or less of recording and live viewing per day. You're noticeably over that. Changing sensitivity and/or camera position to eliminate so many recordings would be the best fix.

Re: Arlo Pro battery dies nightly

trippinbillies4 — Thu, 18 Jan 2018 18:40:33 GMT

Yes but even at 5 minutes per day giving 3-6 months, doing 15 minutes per day should be about a month, yes? Not 12 hours??? And the camera was in the same position, same temperatures and lasted for over a week. Then the next two charges have been 12 hours or less.

Re: Arlo Pro battery dies nightly

jguerdat — Thu, 18 Jan 2018 18:44:43 GMT

I don't know how linear the discharge rate is with increasing usage but it may also be a bad camera or battery. Open a case with support here.