topic When will NG release some freaking new outdoor AC adaptors? in Arlo Pro

Outdoor Adaptor Recall Notice from Consumer Product Safety Commission

96708 — Fri, 08 Dec 2017 03:29:38 GMT

http://www.arlo.com/en-us/images/documents/arlopro/Netgear_VMA4700_Recall_PR.pdf

Re: Outdoor Adaptor Recall Notice from Consumer Product Safety Commission

96708 — Fri, 08 Dec 2017 03:32:54 GMT

Does anyone who has filled out the form already know if NG is paying for the return shipping?

Also, what good is a recall if NG has no alternative, no replacement product on offer?

Re: Outdoor Adaptor Recall Notice from Consumer Product Safety Commission

CaptC — Fri, 08 Dec 2017 13:39:16 GMT

96708 wrote:
Does anyone who has filled out the form already know if NG is paying for the return shipping?
Also, what good is a recall if NG has no alternative, no replacement product on offer?

Recalls are usually about safety and so consumers sometime have to wait for a replacement. Just look at what happened with the aribags where it took years for all of those to be replaced.

Re: Outdoor Adaptor Recall Notice from Consumer Product Safety Commission

96708 — Sat, 09 Dec 2017 06:45:18 GMT

Then NG should buy back the cams at cost for customers who can only use them with the wired option outdoors.

When will NG release some freaking new outdoor AC adaptors?

96708 — Sat, 06 Jan 2018 12:38:36 GMT

and 2) fix IFTT and 3) fix the ticking noise with the cams. When do we get some respect? What does it take to get action from NG?

Where in the F is the replacement AC outdoor charger?

96708 — Thu, 25 Jan 2018 16:55:30 GMT

Been months since the FIRE issue was brought to NG's notice. Been months since they dragged their feet asking for people to return it. But where in the F is the replacement? How long does this s take to resolve?

Re: Where in the F is the replacement AC outdoor charger?

jguerdat — Fri, 26 Jan 2018 01:22:51 GMT

Really? Do you want a leaky seal and a fire or a properly designed piece?

Re: Outdoor Adaptor Recall Notice from Consumer Product Safety Commission

tnmom2amk — Sat, 27 Jan 2018 14:13:54 GMT

Has anyone actually received the return label & package to return the charger for a refund fter submitting the request? It's been 3 weeks and nothing. I've got 2 chargers that are both crap.

Re: Where in the F is the replacement AC outdoor charger?

96708 — Sat, 03 Feb 2018 03:58:16 GMT

I need answers and a resolution -- not a fanboy response.