topic Re: Get error when trying to upgrade subscrition to premium in Arlo Pro

Get error when trying to upgrade subscrition to premium

gillies299 — Mon, 08 Jan 2018 10:10:07 GMT

Hi All.

I get the following error while trying to upgrade to use more cameras. Can anyone help?

gillies299 — Mon, 08 Jan 2018 10:14:33 GMT

Forgot to mention that the error says:

The request's content is invalid

brh — Mon, 08 Jan 2018 11:40:11 GMT

What country are you in?

Your country may not have been set up for payments yet.

Secondly, Arlo only accepts Mastercard and Visa for payments.

Contact Support at the link below.

Brian

gillies299 — Mon, 08 Jan 2018 12:13:03 GMT

Hi.

I'm in South Africa and did use a VISA card. Where can I get a country list?

Thanks

brh — Mon, 08 Jan 2018 12:28:44 GMT

Try contacting Support at the link on the bottom o the page.

Brian

jguerdat — Mon, 08 Jan 2018 13:30:24 GMT

brh — Mon, 08 Jan 2018 13:40:55 GMT

I googled your error message and I found one person solved the problem Did it ask you for a language and did you put English?

I have not done this procedure to upgrade my plan yet so I don't know too much about this. Just posting what I read in another post.

Brian