topic Audio Settings missing on Arlo Pro Wireless in Arlo Pro

Audio Settings missing on Arlo Pro Wireless

donundeen — Mon, 12 Dec 2016 21:05:36 GMT

Hi, I've recently purchased the Arlo Pro Wireless camera setup, and for the life of me I can't find the audio settings anywhere. Can't find two-way audio, and under "video and audio settings" there's only video settings.

It also appears that in the recordings, no audio is recorded. or at least I'm not hearing it on playback.

Any ideas?

thanks!

Don

Re: Audio Settings missing on Arlo Pro Wireless

TomMac — Mon, 12 Dec 2016 22:45:23 GMT

First, under SETTINGS, ( of the camera ) there is and AUDIO line...click on the ">"

This will open up the toggles for MIC and SPEAKER...these are on/off toggles for the mic/speaker, but if speaker is selected, you can set the level

The adjustments for mic trigger level is in the MODE settings ( if audio is detected )

To acess the Mic, you have to be in the Live View window,... you click on the mic and a pop-up window appears for a push-to-talk button.

Speaker is toggle on/off from live view

BTW, Audio is only recorded only on the incoming side ( from Q mic ) into the recordings not the out-going side ( you speaking ) on videos

At least it was this way a while back when I tested, not sure if it was fixed/changed.

Re: Audio Settings missing on Arlo Pro Wireless

JamesC — Tue, 13 Dec 2016 18:51:07 GMT

donundeen,

Are you sure you have the "Pro" system? It sounds like you may have the original Arlo Wire-Free system if you are only seeing Video settings as these cameras do not have audio capability. What is the model number for your system?

JamesC