topic IFTTT and Arlo - new Applett in Arlo Pro

IFTTT and Arlo - new Applett

der_mirko — Sat, 30 Dec 2017 15:59:22 GMT

Hallo Community

I try to create an new Applet in ifttt.com with thr Arlo-Service. This service is conntected with the credentiials from Arlo andthe status is "active". Then i will create an new Applet by pushing "My Applets" - "Nes Applet". Then i follow the steps and when i select Arlo -> Arm -> Device then only "Loading..." is there. I can't finish this Step.

I need Help

Re: IFTTT and Arlo - new Applett

JamesC — Wed, 03 Jan 2018 16:38:51 GMT

der_mirko,

Several users have reported this issue when attempting to create new IFTTT Applets. This issue has been escalated to engineering and is currently being investigated. I will post an update as soon as I have more information.

JamesC

Re: IFTTT and Arlo - new Applett

Borae — Wed, 03 Jan 2018 21:13:08 GMT

I do have same. try reconnect applet. but it's not helping. I am able to live cams from apps & web.

Still have "Request failed: not found (404)"

Re: IFTTT and Arlo - new Applett

Borae — Thu, 04 Jan 2018 01:08:49 GMT

Just create new applet from one of pre-build. I tried on 'Add an iOS Reminder when Arlo reports low battery level'.

It shows my camera list correctly. and I am able to select my cam to setup. and it successfully created.

However I just create my own applet ('if my phone connect google wifi, arlo disarm') and it failed to update cam list. and error code 404.

==========

UPDATE

: when I select 'arlo' as the trigger, so 3 options ('motions', 'low battery', 'sound') is available with all my cameras. and I can create a new applet if the responder isn't arlo.

but when I select 'arlo' as the responder, all 3 optons are not available.( 'arm', 'disarm', 'start recording'). so there is issue with responding procedure. it kept fail to load my camera list.

Re: IFTTT and Arlo - new Applett

Borae — Fri, 05 Jan 2018 00:12:52 GMT

Bottom line:

we can not use actions from IFTTT anymore.

I bought my arlo from last week. So I can have free tech support. I've been talk with them for an hour. the conclusion is there is security conflict between IFTTT and ARLO. So Arlo won't allow IFTTT use actions such as arm/disarm/start recording. I have to use smart thing or other options to actions.

I don't understand this.

Re: IFTTT and Arlo - new Applett

JamesC — Fri, 05 Jan 2018 20:19:19 GMT

Borae,

JamesC

Re: IFTTT and Arlo - new Applett

Boante — Mon, 22 Jan 2018 19:01:13 GMT

I have the same problem to create a new applet. Any updates regarding this.

thanks in advance.

Re: IFTTT and Arlo - new Applett

JoeCymru — Mon, 22 Jan 2018 20:35:12 GMT

This is a bit insane. I have read elsewhere in the community that this has been going on since last September with a push firmware update. I have several things on IFTTT in various modes and schedules and now after buying Arlo Pro with four cameras I need to use Stringify for combinations using Arlo. I too cannot get IFTTT to load the Arlo devices. The set up ends with a "loading ... " loop that goes on forever. I am very happy with my Arlo except for this. Stringify is nice enough, but is not IFTTT and I would rather use just one integration tool.

Re: IFTTT and Arlo - new Applett

Dr_Acme — Mon, 29 Jan 2018 21:55:14 GMT

I am having the same problem. I used Arlo and IFTTT all the time. Can you guys please provide an update on this. None of the applets that do email integration to arm/disarm arlo are working for me.

Re: IFTTT and Arlo - new Applett

MaxTina — Wed, 31 Jan 2018 06:46:42 GMT

Dear Arlo Team,

the above mentioned also applies for me. Pleass take care Abort your customers voices and go ahead to fix the IFTTT Action issue asap!
Why is Stringify able to start recording of arlos and IFTTT not?
So for me that means there is a solution available.
Please fix this high priority action item and make sure your product is doing what you promised to the customers--> full IFTTT functionality!

Best regards,
Max

Re: IFTTT and Arlo - new Applett

JamesC — Wed, 07 Mar 2018 17:34:59 GMT

A fix was released late last week that has resolved this issue. Please let us know if you continue experiencing an issue Arlo IFTTT applets.

We apologize for any inconvenience caused and appreciate your patience and understanding while we worked through this issue.

JamesC