topic Arlo Pro incorrectly detects motion and records when I view a camera live or previous recording in Arlo Pro

Arlo Pro incorrectly detects motion and records when I view a camera live or previous recording

ArloPA — Wed, 20 Dec 2017 11:42:47 GMT

I have been experiencing a strange occurrence. I have 3 Arlo Pro cameras and almost every time I open the Arlo app to either just view one my cameras live, or review a previous recording on a camera (no manually recording is initiated), it triggers one of my cameras to record as if that particular camera detected motion. This happens with the same camera every time, regardless of which individual camera I choose to view. Otherwise all cameras operate normally. It has to be a bug or glitch in the camera or the app. Has anyone else experienced this? It is very annoying and creates a recording that is not necessary. Why does this happen and how can I correct it?

Re: Arlo Pro incorrectly detects motion and records when I view a camera live or previous recording

TomMac — Wed, 20 Dec 2017 13:21:39 GMT

Have seen similar...camera triggers when arming

Pull battery and replace

Use Remove device ( settings ) and bring back as new

may help

Re: Arlo Pro incorrectly detects motion and records when I view a camera live or previous recording

ArloPA — Thu, 21 Dec 2017 16:51:22 GMT

Thank you I will give that a shot.

Re: Arlo Pro incorrectly detects motion and records when I view a camera live or previous recording

steve_t — Thu, 21 Dec 2017 23:36:35 GMT

I have one Arlo HD camera that does this. No idea why

Re: Arlo Pro incorrectly detects motion and records when I view a camera live or previous recording

ArloPA — Fri, 22 Dec 2017 00:23:17 GMT

Yes thank you it's odd and doesn't really affect anything but it's a bit aggravating.