https://community.arlo.com/t5/Arlo-Pro/Installation-firmware-update/m-p/1458015#M27407 <P>Hi! I am new here and just have to install my Arlo Pro with two cameras. Works just fine untill the firmware update of the second camera. The arlo-app in my smartphonejust says like: "Update of fast software is in progress. Don´t power of the camera" but nothing more happens! What to do?</P><P>I am swedish so you may excuse my bad english.</P> Fri, 15 Dec 2017 15:52:01 GMT Ollkri 2017-12-15T15:52:01Z https://community.arlo.com/t5/Arlo-Pro/Installation-firmware-update/m-p/1458015#M27407 <P>Hi! I am new here and just have to install my Arlo Pro with two cameras. Works just fine untill the firmware update of the second camera. The arlo-app in my smartphonejust says like: "Update of fast software is in progress. Don´t power of the camera" but nothing more happens! What to do?</P><P>I am swedish so you may excuse my bad english.</P> Fri, 15 Dec 2017 15:52:01 GMT https://community.arlo.com/t5/Arlo-Pro/Installation-firmware-update/m-p/1458015#M27407 Ollkri 2017-12-15T15:52:01Z https://community.arlo.com/t5/Arlo-Pro/Installation-firmware-update/m-p/1458363#M27421 <P>Try using the power button onthe base to turn the base off and back on. Remove the battery from the camera and reinstall it. Does that help?</P> <P>&nbsp;</P> <P>If not, remove the camera from Settings, My Devices and resync it normally.</P> Fri, 15 Dec 2017 21:43:33 GMT https://community.arlo.com/t5/Arlo-Pro/Installation-firmware-update/m-p/1458363#M27421 jguerdat 2017-12-15T21:43:33Z