topic Re: Arlo Service Offline Again in Arlo Pro

Arlo Service Offline Again

ralfyguy1 — Tue, 12 Dec 2017 05:12:11 GMT

I can log in and all 5 cameras show offline. I rebooted the base station already and all other internet devices work fine.

Re: Arlo Service Offline Again

Streak2 — Tue, 12 Dec 2017 05:56:14 GMT

All working fine here.

I do sometimes experience what you're seeing but it usually corrects itself when logging back in.

Re: Arlo Service Offline Again

ralfyguy1 — Tue, 12 Dec 2017 12:47:56 GMT

As of this morning still all cameras offline.

Re: Arlo Service Offline Again

Streak2 — Tue, 12 Dec 2017 12:52:07 GMT

If you're using an app then try the web interface as well.

Re: Arlo Service Offline Again

ralfyguy1 — Tue, 12 Dec 2017 12:58:12 GMT

I was using the web based the whole time. Two different browsers. I can log in but I cannot do anything else. rebooted the modem, the router, PC etc. Android app the same. On the base station the three green lights, there is only two lit. The one in the middle is off, not even amber.

Re: Arlo Service Offline Again

ralfyguy1 — Tue, 12 Dec 2017 13:27:04 GMT

Update: So about 10 minutes after rebooting the modem, everything is back. But that was 10 minutes after the modem was back ONLINE, not immediately. That was really strange.

Re: Arlo Service Offline Again

Streak2 — Tue, 12 Dec 2017 14:50:25 GMT

That middle light shows connectivity to the internet. Sometimes a glitch on the modem can cause this problem that a reboot will correct.

Well done for preserving.