topic My base will not communicate with the app or computer when i register it in Arlo Pro https://community.arlo.com/t5/Arlo-Pro/My-base-will-not-communicate-with-the-app-or-computer-when-i/m-p/1451124#M27184 <P>&nbsp;</P> <P>My base will not communicate with the app or computer when i register it. It also does not seem to sync with the cameras. The cameralight on the base is constant orange. When i will sync the kamera, it blinks green som times but goes over to orange again.&nbsp;</P> Mon, 11 Dec 2017 16:33:13 GMT Nordquist 2017-12-11T16:33:13Z My base will not communicate with the app or computer when i register it https://community.arlo.com/t5/Arlo-Pro/My-base-will-not-communicate-with-the-app-or-computer-when-i/m-p/1451124#M27184 <P>&nbsp;</P> <P>My base will not communicate with the app or computer when i register it. It also does not seem to sync with the cameras. The cameralight on the base is constant orange. When i will sync the kamera, it blinks green som times but goes over to orange again.&nbsp;</P> Mon, 11 Dec 2017 16:33:13 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-will-not-communicate-with-the-app-or-computer-when-i/m-p/1451124#M27184 Nordquist 2017-12-11T16:33:13Z Re: My base will not communicate with the app or computer when i register it https://community.arlo.com/t5/Arlo-Pro/My-base-will-not-communicate-with-the-app-or-computer-when-i/m-p/1451264#M27185 <P>try and remove the battery to reset the camera...then replace.</P> <P>Power button ( off-on ) the base to reboot, let it come back online...</P> <P>qiuck push on the base sync button and then a sec later the camera.</P> <P>&nbsp;</P> <P>If cam fails to sync ( orange blink ), then pull battery , wait about 2 mins and try again</P> <P>&nbsp;</P> Mon, 11 Dec 2017 16:33:30 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-will-not-communicate-with-the-app-or-computer-when-i/m-p/1451264#M27185 TomMac 2017-12-11T16:33:30Z Re: My base will not communicate with the app or computer when i register it https://community.arlo.com/t5/Arlo-Pro/My-base-will-not-communicate-with-the-app-or-computer-when-i/m-p/1453976#M27203 <P>In addition, if you can't communicate with the base using either the app or web site, you likely won't do anything useful by syncing the cameras. What are all the base LEDs showing?</P> Mon, 11 Dec 2017 18:40:24 GMT https://community.arlo.com/t5/Arlo-Pro/My-base-will-not-communicate-with-the-app-or-computer-when-i/m-p/1453976#M27203 jguerdat 2017-12-11T18:40:24Z