topic Low audio on Arlo pro in Arlo Pro

Low audio on Arlo pro

sspring92 — Sun, 10 Dec 2017 00:45:38 GMT

Just installed today. I can hear people standing at the door loud and clear on my iPhone 8. However the person standing directly under the camera can barely hear me. My volume is at 100%. The camera had me update firmware as soon as it was connected. Any suggestions? It is completely useless to communicate. I ha e to yell so loud people can hear me through the wall more than the camera!

Re: Low audio on Arlo pro

JamesC — Tue, 12 Dec 2017 22:05:31 GMT

sspring92,

Be sure both your iOS devices microphone volume and the cameras speaker volume is turned up. The camera speaker volume can be found under Settings > My Devices > select the camera > Audio Settings > Speaker Volume.

JamesC

Re: Low audio on Arlo pro

sspring92 — Wed, 13 Dec 2017 05:11:56 GMT

Yes, Both devices are at 100,%. Still practically inaudible on camera.

Re: Low audio on Arlo pro

GGarlopro — Wed, 13 Dec 2017 13:29:14 GMT

Same issue here, it was the deciding factor when purchased, but no one can really hear me. I wonder if we can attach an external speaker to it.