topic Re: Arlo Pro failed battery in Arlo Pro

Arlo Pro failed battery

RobertKilmer — Fri, 08 Dec 2017 01:41:00 GMT

Arlo Pro only a few month old and the A-1 battery failed already. I have two cameras and swapping batteries show one brand new battery has suffered infant mortality. It blinks orange every 15 seconds or so... nothing else. Does Arlo warrant their products, or do I have to shell out more money for a (hopefully) better battery?

Re: Arlo Pro failed battery

jguerdat — Fri, 08 Dec 2017 02:07:30 GMT

As noted in the documentation that came with your system, the warranty is for 1 year (longer in certian countries). Open a case with support.

Re: Arlo Pro failed battery

96708 — Fri, 08 Dec 2017 08:09:20 GMT

You got a lemon. Invoke your warranty rights.