topic Re: Arlo Pro not charging in Arlo Pro

Arlo Pro not charging

jaysondull — Thu, 07 Dec 2017 02:00:35 GMT

My Arlo Pro is not charging all 3 are around 80ish% and no matter what micro USB I plugin (and I have plenty) I get the infamous orange light. I even tried to plug it into the base station. I guess it was so bad they came out with a separate charging station and want to charge people 60 bucks for it. Forget about being able to call or email someone to fix the problem.

Re: Arlo Pro not charging

TomMac — Thu, 07 Dec 2017 03:27:59 GMT

The Pro will not charge on a regular 5v USB...

they use a special Qualcomm type adapter that outputs 5 v for running and 9 v for charging the battery pack....use the same original adapter that came with the camera

Re: Arlo Pro not charging

jaysondull — Thu, 07 Dec 2017 03:39:33 GMT

Do you have a picture of the supplied charger? I think the common problem is we chunk it in a box of electronics and dig through said box when we need something. Yes, I am guilty of this.

Re: Arlo Pro not charging

TomMac — Thu, 07 Dec 2017 13:10:40 GMT

It's a white rectangle ( like many others ) but it is LABELED NETGEAR under the ac prongs ( that go in the wall )

Also shows the outputs in fine print there

Re: Arlo Pro not charging

jaysondull — Fri, 08 Dec 2017 04:31:02 GMT

That solved the problem thanks.