topic Re: Why can't I view recorded feeds on Mobile browser? in Arlo Pro

Why can't I view recorded feeds on Mobile browser?

Texan007 — Sun, 03 Dec 2017 18:26:30 GMT

I am one of those users who uses Windows 10 Mobile with 6 inch screen! I can view recorded feed on my mobile browser but I have to switch to desktop mode. Interestingly that requirement is only for login screen (the gate keeper!). I switch to mobile mode after the login and Arlo allows me to view camera feeds.

Recently, Arlo added a link to browse website instead of Mobile apps. However, when I tried to view cameras, it would redirect me to login page! Come on, I am already logged in!! The login page demand that I use mobile app. Why?

Why can't Arlo remove the restriction "useMobile" on the login page and let me view the feeds on mobile browser?

Also, I would suggest Arlo switch to html5 and remove flash requirements. Flash is dead and Arlo should act before flash sunset.

Re: Why can't I view recorded feeds on Mobile browser?

TomMac — Mon, 04 Dec 2017 13:33:02 GMT

As you already know, it's a flash issue...

You idea would be best if entered or kudo'ed here; https://community.netgear.com/t5/Idea-Exchange/idb-p/arlo-idea-exchange

I do believe it's already there for html5 over flash...but more kudos means a better chance of fruition

Re: Why can't I view recorded feeds on Mobile browser?

Texan007 — Mon, 04 Dec 2017 14:29:40 GMT

@TomMac: Thank you for the suggestion. Being new to the community, I did not know best place to complain or suggestion! I just reposted the same to New Idea forum. I don't understand the business, security or governance drivers for shutting down distribution over the web!

Re: Why can't I view recorded feeds on Mobile browser?

TomMac — Mon, 04 Dec 2017 18:15:22 GMT

Tex... feel free to ask anything here. Either you'll get an answer most of the time ( or not 🙂 )

but, most here will try to help.

Best if new is to scan some of the FAQs as most tihings have been answered there already, and it's a quick way t learn hw the system works.