topic Re: Arlo and Arlo Pro camera system both on one account in Arlo Pro

Arlo and Arlo Pro camera system both on one account

pidong — Tue, 28 Nov 2017 16:45:37 GMT

Previously used Arlo camera system.. Bought and activated Arlo Pro.. How can I have both camera systems on ONE ACCOUNT, with the basic subcription plans of 5 cameras for each system???

Re: Arlo and Arlo Pro camera system both on one account

jguerdat — Tue, 28 Nov 2017 16:45:58 GMT

If the total number of cameras exceeds 5, you can use two accounts, using different email addresses. Once set up, use Settings, Grant Access from one account to the other. All cameras will then be accessible with onelogin.

Re: Arlo and Arlo Pro camera system both on one account

pidong — Tue, 28 Nov 2017 16:46:17 GMT

Thanks for fast reply.
From reading and experimenting, had a feeling couldn't do it on one account once it exceeded 5 cameras. But needed confirmation from a more experience and knowledgible person like yourself, instead of "spinning my wheels."
Will try your suggestion. Thanks again.

Re: Arlo and Arlo Pro camera system both on one account

TomMac — Tue, 28 Nov 2017 16:46:31 GMT

Of course you can always upgrade to a paid level account and run 10 or 15 cams

Re: Arlo and Arlo Pro camera system both on one account

Itbehook — Wed, 29 Nov 2017 04:17:46 GMT

What is the difference between this...

If the total number of cameras exceeds 5, you can use two accounts, using different email addresses. Once set up, use Settings, Grant Access from one account to the other. All cameras will then be accessible with onelogin.

And this...

Of course you can always upgrade to a paid level account and run 10 or 15 cams

What is the difference? Isn't it essentially the same thing? You can have access to 10 cams with one login? Or am I missing something? I just don't see the advantage in paying for the upgrade when it can be done for free.

Re: Arlo and Arlo Pro camera system both on one account

jguerdat — Wed, 29 Nov 2017 13:16:29 GMT

Two main differences:

1) One option is costing money.

2) Using Grant Access, even with maximum permissions, isn't quite the same as using the master account. It's close but a few things won't work in a shared system, mostly in the Settings area, I believe.