https://community.arlo.com/t5/Arlo-Pro/Base-station-firmware-will-not-update/m-p/1433288#M25265 <P>When any product that has firmware that can be updated ships, it is shipped with the version that was available at the time of production. Sometimes it takes tech support to get the firmware updated when the version is too old for the updater software.</P> Wed, 22 Nov 2017 17:54:36 GMT stevanreese 2017-11-22T17:54:36Z https://community.arlo.com/t5/Arlo-Pro/Base-station-firmware-will-not-update/m-p/1433062#M25231 <P>Just bought the 3 camera Arlo pro package and I'm just setting it up, but it wants me to update the firmware on the base station but it won't update <span class="lia-unicode-emoji" title=":weary_face:">😩</span>.</P> <P>&nbsp;</P> <P>any help would be much appreciated!</P> Wed, 22 Nov 2017 17:54:25 GMT https://community.arlo.com/t5/Arlo-Pro/Base-station-firmware-will-not-update/m-p/1433062#M25231 Suzanne123 2017-11-22T17:54:25Z https://community.arlo.com/t5/Arlo-Pro/Base-station-firmware-will-not-update/m-p/1433288#M25265 <P>When any product that has firmware that can be updated ships, it is shipped with the version that was available at the time of production. Sometimes it takes tech support to get the firmware updated when the version is too old for the updater software.</P> Wed, 22 Nov 2017 17:54:36 GMT https://community.arlo.com/t5/Arlo-Pro/Base-station-firmware-will-not-update/m-p/1433288#M25265 stevanreese 2017-11-22T17:54:36Z https://community.arlo.com/t5/Arlo-Pro/Base-station-firmware-will-not-update/m-p/1433457#M25297 <P>use the power button to off, then on to reboot the base....</P> <P>If NG, then do a reset by holding in the reset only for about 10 secs till the front leds flash</P> Wed, 22 Nov 2017 17:54:48 GMT https://community.arlo.com/t5/Arlo-Pro/Base-station-firmware-will-not-update/m-p/1433457#M25297 TomMac 2017-11-22T17:54:48Z