topic Re: Can't sync in Arlo Pro

Can't sync

Hbrrebel — Wed, 08 Nov 2017 20:57:00 GMT

Just purchased Arlo Pro but can't sync cameras to base station

Re: Can't sync

steve_t — Wed, 08 Nov 2017 22:08:40 GMT

Hit the sync button on the base station til the green camera LED starts flashing. Briefly hit the sync button on the camera and the blue LED on the front should flash slowly. When it connects, the blue LED will blink fast for a bit.

If this doesn't work or you get amber LEDs etc, let us know.

If the blue LED blinks slowly and stays blinking slowly, move the base station at least another foot away from your wifi router and try again

Re: Can't sync

jguerdat — Thu, 09 Nov 2017 01:26:56 GMT

I like to press the base sync button only briefly rather than holding it till the LED starts flashing. It may turn out to be the same amount of time but I'd estimate I press it no more than 1 second.

Re: Can't sync

Koval — Thu, 09 Nov 2017 17:52:56 GMT

Same issue. Blinks slowly blue but then goes fast amber. Can not get it to sync to the base station.

Re: Can't sync

JamesC — Mon, 13 Nov 2017 21:53:53 GMT

Hbrrebel, Koval

Consider rebooting your base station (power off and then back on) and attempt the sync process again. Do you still see the same behavior?

JamesC