topic Re: Cameras won;t work or sync in Arlo Pro

Cameras won;t work or sync

myarlo1 — Thu, 01 Dec 2016 08:17:27 GMT

I was able to sync 3 cameras successfully but on my 4th sync, it never got the rapid blinking blue lights. I followed all the instructions online and i just couldn't get my 4th camera to sync.

Any ideas?

Re: Cameras won;t work or sync

jguerdat — Thu, 01 Dec 2016 13:28:45 GMT

Might be a bad camera but here's some steps to try.

Open and close the battery door to reset the camera. Make sure you're only pressing the sync button on the base broiefly (<2 seconds). If that doesn't work, your only choice is to reset the base using the reset button until the LEDs flash amber. Remove all devices in Settings, My Devices. Add the base back in using the Add Device button on the Devices tab. Try syncing that camera again. If it does, great - continue with the others. If not, bundle the system up and swap at the store for a new system.

Re: Cameras won;t work or sync

myarlo1 — Thu, 01 Dec 2016 16:26:22 GMT

I bought 4 cameras. The first sync worked and not for the rest of them.
This is not camera issue because i tried on all 3 of my new cameras

Re: Cameras won;t work or sync

jguerdat — Thu, 01 Dec 2016 23:26:36 GMT

You're probably holding the base sync button too long. Only a brief press - <2 seconds.

Re: Cameras won;t work or sync

myarlo1 — Fri, 02 Dec 2016 02:46:09 GMT

That's exactly what i have been doing

just 2 seconds but still won't sync

Re: Cameras won;t work or sync

myarlo1 — Fri, 02 Dec 2016 03:40:16 GMT

I restarted the base station and it worked. Thanks everyone for the help!!