topic Re: Text alerts stopped unexpectedly in Arlo Pro

Text alerts stopped unexpectedly

Ohscc — Sun, 15 Oct 2017 17:16:34 GMT

My text message notifications stopped without me changing any settings. How to I fix this? I tried restarting arlo pro and turning off and back on the push notifications.

Re: Text alerts stopped unexpectedly

steve_t — Sun, 15 Oct 2017 21:34:16 GMT

Did you restart the base station? Are the push notifications working again now?

Re: Text alerts stopped unexpectedly

Ohscc — Sun, 15 Oct 2017 22:32:18 GMT

Correct. I restarted the base station 3 times under the settings tool and restarted my phone. I am getting email notifications, just not the push notifications.

Re: Text alerts stopped unexpectedly

steve_t — Sun, 15 Oct 2017 23:12:41 GMT

I wonder if it's an app permissions problem. I'd suggest the easiest way to see would be to uninstall the app, restart your phone, download the app again and enter your credentials. All your modes and rules etc will still be there

Re: Text alerts stopped unexpectedly

Ohscc — Mon, 16 Oct 2017 00:16:03 GMT

Awesome. Good call on reinstalling the app. I was afraid it was going to erase my settings.