topic Re: disappearing arrows in Arlo Pro

disappearing arrows

ksss11 — Sun, 15 Oct 2017 15:10:43 GMT

VMB4000 w 3cameras..Got up to check videos from last night and all of the arrows from choices have disappeared. like on Modes- the Armed is on(green circle next to word) but the arrow on the right has gone away if I click in the now blank area, it reacts as if the arrow is there)...and arrows to click on in the screen within mode for motion sensitivity, etc changing are gone too...also 2 cameras dont show battery icon now and the other does not show internet icon, however all are still recording when they should and I can go live and everything. Was there an update or did the storm last night cause something to go wrong? The base has all 3 lights on it. Any ideas?

Re: disappearing arrows

steve_t — Sun, 15 Oct 2017 21:33:16 GMT

I noticed that last night but it seems to be fixed now

Re: disappearing arrows

JamesC — Mon, 16 Oct 2017 18:24:45 GMT

ksss11,

Are you still seeing this behavior today? I've tested and have not experienced any issues with the interface as you describe.

What browser are you using?

JamesC

Re: disappearing arrows

ksss11 — Thu, 09 Nov 2017 15:04:46 GMT

I am experiencing this again since yesterday..also only have the 'ear' and 'walking man' symbols on cameras..i use chrome (which updated and all I still cannot use the microphone feature)

Re: disappearing arrows

JamesC — Wed, 15 Nov 2017 17:32:19 GMT

ksss11,

It sounds like a display problem with your browser. Clear your browser cache and try again to see if you get the same behavior.

You might also try a different browser to see if you get the same results.

JamesC