topic Re: Arlo Consistently Not Syncd in Arlo Pro

Arlo Consistently Not Syncd

atxval — Tue, 10 Oct 2017 13:23:56 GMT

I am experiencing consistent issues where my cameras are not syncd. I regulary have to go outside and take out the batteries and put them back in to re-sync the cameras. The base station is fairly close to all the cameras 20' (inside), 20' (outside), 30' (outside). Hard to rely on the cameras if I constantly have to re-sync them or take the batteries out.

I have the base station hooked up to a netgear extender but before you say that's the issue it is not because this was doing this well before the extender. I am using the extender in hopes that it would help with connectivity. It has not.

Thoughts?

Re: Arlo Consistently Not Syncd

jguerdat — Tue, 10 Oct 2017 17:20:24 GMT

Have you power cycled the base? Are all firmwares up to date compared to what's posted in the Release Notes section here?

Re: Arlo Consistently Not Syncd

atxval — Tue, 10 Oct 2017 17:34:00 GMT

All firmware updates are current and have cycled the base station several times.

Re: Arlo Consistently Not Syncd

jguerdat — Tue, 10 Oct 2017 17:40:47 GMT

PITA but consider resetting the system by removing everything from Settings, My Devices and start fresh.