topic Re: Unable to live stream Arlo Pro using Firefox in Arlo Pro

Unable to live stream Arlo Pro using Firefox

ArloNoGo — Mon, 05 Jun 2017 19:46:08 GMT

When I click live to view live camera it times out. I have downloaded latest firefox and Flash Player.

Using Latest FireFox 53.0.3 64bit

Using Latest Flash - 25.0.0.171

Arlo

Version

2.4.1.958_17106

Released

05/18/17

HW Version VMB4000r3
Firmware 1.8.9.0_11528

Re: Unable to live stream Arlo Pro using Firefox

TomMac — Mon, 05 Jun 2017 20:17:07 GMT

I know this may sound strange, but load up Chrome and try that.... just in case it is the browser.

Re: Unable to live stream Arlo Pro using Firefox

jack007 — Mon, 12 Jun 2017 06:20:48 GMT

I have the same exact issue!

Did you get it resolved?

I'm starting to have more and more "issues" with Firefox...after 15+ years I may have to say goodbye.

Jack

Re: Unable to live stream Arlo Pro using Firefox

JamesC — Wed, 14 Jun 2017 16:57:49 GMT

jack007,

Consider testing another web browser (Chrome), do you see the same behavior?

JamesC

Re: Unable to live stream Arlo Pro using Firefox

jack007 — Wed, 14 Jun 2017 18:27:49 GMT

I was able to get it to work with Chrome. I had to download and install it.

But I don't use or like that browser. I would preer to be able to use Firefox.

Also, I was unable to use Internet Explorer.

Perhaps Netgear can figure out why it doesn't work with such a popular and prolific browser?

Great product though!!!

Thanks so much!

Jack

Re: Unable to live stream Arlo Pro using Firefox

jguerdat — Wed, 14 Jun 2017 23:47:49 GMT

Generally, Firefox works fine as long as it and Flash are up to date.

Re: Unable to live stream Arlo Pro using Firefox

Youngerberry — Fri, 22 Sep 2017 15:29:33 GMT

Go to tools, addons in firefox and see if shockwave flash is set to always activate. That is how I fixed this problem livestreaming from my arlo camera.

Steve

Re: Unable to live stream Arlo Pro using Firefox

Melhellman1 — Sun, 24 Sep 2017 17:55:33 GMT

I have no problem with my IPhone or IPad but won't work with Firefox on laptop or desktop. I have tried with Chrome and IE but no luck, Was working perfect for the first few weeks until there was an update with Firefox

Re: Unable to live stream Arlo Pro using Firefox

jguerdat — Sun, 24 Sep 2017 18:58:14 GMT

Live view requires Flash to be enabled. Check your settings on any browser to ensure Flash is enabled for at least arlo.netgear.com.

Re: Unable to live stream Arlo Pro using Firefox

Melhellman1 — Sun, 24 Sep 2017 19:25:05 GMT

I was able to fix my problem with downloading the new version of Abode Flash and turning to the section on the addon section settings to leave it on all the time

Re: Unable to live stream Arlo Pro using Firefox

USAF1954 — Sun, 01 Oct 2017 22:00:46 GMT

I just made sure shockwave flash is Always Active and Live now works on my laptop with windows10 and Firefox!

Re: Unable to live stream Arlo Pro using Firefox

jack007 — Sun, 01 Oct 2017 23:56:22 GMT

I tried that but it still won't work for me.

Re: Unable to live stream Arlo Pro using Firefox

Alextreme — Sat, 21 Oct 2017 16:08:42 GMT

You're just a genius Steve ! Thanks a lot !!!

Re: Unable to live stream Arlo Pro using Firefox

jack007 — Fri, 17 Nov 2017 23:16:43 GMT

Amazingly, after the latest FireFox update, it works!

I'm using 56.0.2 (64-bit).

Just wanted to pass it along and thank all the helpful people here!

Jack