https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1380021#M22237 <P>Unable to get external Hard Drive to work. WD 2 terabit. Thumbdrive working fine 1 Terabit. Does Arlo not like something in the 2 t range?? Drive hust will not format using the Arlo format. When format on anotehr oc it formats fine but when I put it on arlo just will not store the data?? Any thoughts??</P> Wed, 27 Sep 2017 17:28:21 GMT tbeltz 2017-09-27T17:28:21Z https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1380021#M22237 <P>Unable to get external Hard Drive to work. WD 2 terabit. Thumbdrive working fine 1 Terabit. Does Arlo not like something in the 2 t range?? Drive hust will not format using the Arlo format. When format on anotehr oc it formats fine but when I put it on arlo just will not store the data?? Any thoughts??</P> Wed, 27 Sep 2017 17:28:21 GMT https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1380021#M22237 tbeltz 2017-09-27T17:28:21Z https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1380023#M22238 <P>Hard drives may have compatibility issues. Thumb drives are highly recommended since they are small and much easier to install and remove. 16-32GB thumb drives are generally plenty sufficient. Use bigger or smaller according to your needs.</P> Wed, 27 Sep 2017 17:28:38 GMT https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1380023#M22238 jguerdat 2017-09-27T17:28:38Z https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1380054#M22241 <P>thought it might be something like that. Thanks for quick response.</P> Wed, 27 Sep 2017 17:28:49 GMT https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1380054#M22241 tbeltz 2017-09-27T17:28:49Z https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1385465#M22648 <P>Answer took care of problem. Used thumb drive and all is good. Thanks</P> Wed, 04 Oct 2017 14:34:36 GMT https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1385465#M22648 tbeltz 2017-10-04T14:34:36Z https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1385541#M22659 <P>Format it to FAT32 on a computer first.</P> Wed, 04 Oct 2017 16:22:57 GMT https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1385541#M22659 GearNetRouter 2017-10-04T16:22:57Z https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1385731#M22679 <P>You can also format using the base's interface.&nbsp; I recently put a thumb drive in a Pro base that had been formatted on a computer and it still wanted me to format it using the interface.&nbsp; No idea why.</P> Wed, 04 Oct 2017 20:24:52 GMT https://community.arlo.com/t5/Arlo-Pro/Unable-to-get-external-Hard-Drive-to-work/m-p/1385731#M22679 jguerdat 2017-10-04T20:24:52Z