topic Re: Argo pro not connecting to my galaxy express 3 phone in Arlo Pro

Argo pro not connecting to my galaxy express 3 phone

Pevans509 — Sun, 27 Nov 2016 22:17:50 GMT

Re: Argo pro not connecting to my galaxy express 3 phone

Streak2 — Mon, 28 Nov 2016 00:08:28 GMT

Did you download the app?

https://play.google.com/store/apps/details?id=com.netgear.android&hl=en

Re: Argo pro not connecting to my galaxy express 3 phone

Pevans509 — Mon, 28 Nov 2016 00:31:07 GMT

Yes

the Arlo app is download

Re: Argo pro not connecting to my galaxy express 3 phone

Streak2 — Mon, 28 Nov 2016 00:37:52 GMT

Tell us more about what you are experiencing.

Can you get past the sign in page?

What happens next?

Do you see the getting status message for the cameras as well as for the base?

Are you running Android 6?

Can you login from a computer connected to the same network?

Re: Argo pro not connecting to my galaxy express 3 phone

Pevans509 — Mon, 28 Nov 2016 11:14:03 GMT

I click on "new system setup"

I connect the base station as instructed and I click on "continue"

It go to connecting and it's taking to long and it states "Taking too long to discover your device"

I have android 6.01

Re: Argo pro not connecting to my galaxy express 3 phone

jguerdat — Mon, 28 Nov 2016 14:43:20 GMT

Your phone MUST be on the same network as the base station and router for setup to work - cell service won't work. It may simply be easier to use a computer browser to set up the system if the phone is a problem.

All devices have to be on the same network for setup but afterwards can be on any connection that has Internet access.