topic Re: The maximum camera per free account in Arlo Pro

The maximum camera per free account

AlexNgo — Thu, 18 May 2017 01:12:29 GMT

Hi all,

How many Arlo cameras can an account contains? Regarding Suscription plan on Arlo website, it will be up to 5 cameras per free user. I tried to add 6 cameras to only one base station and only 5 cameras can stream at the same time.

However, when I set up 5 camera for my free account and my friend shared 5 cameras to my account. 10 cameras still be active and I can stream more 5 camera. Is it ok?

Then, how many Arlo camera free account can contains at the same time (included owner and shared by someone)? I made some tests last December but it didn't work. Now, I can use more camera than I expected.

I am looking forward to hearing from you. Any question, you can reply on this topic or my inbox alex@phpbroker.com

Thanks in advances!

Re: The maximum camera per free account

steve_t — Thu, 18 May 2017 02:58:53 GMT

Yes, it's 5 per account for free. Yes, you can have another account Grant Access and you can see another 5 cameras

Re: The maximum camera per free account

AlexNgo — Thu, 18 May 2017 03:03:38 GMT

Hi Steve,

Do we have the maxium cameras per free account? If not limitaion, it sounds look like I can store unlimited camera, the max camera I can stream based on the bandwidth, is it right?

Thanks in advances!

Re: The maximum camera per free account

steve_t — Thu, 18 May 2017 03:46:33 GMT

I don't actually know if there's a limit. Maybe Tom, JG, or JamesC will know

Re: The maximum camera per free account

jguerdat — Thu, 18 May 2017 12:56:51 GMT

I have exceeded the 5 camera limit on the free plan and had to choose which ones I wanted active. The others remained synced and ready but unavailable for usage. I don't know if there's a limit to how many you can do this with but I suspect that it would be up to the stated 15 that one base can support. It would be rather inconvenient to have to switch them around for your needs at the moment but it's possible. Of course, using a second base with a second email address would allow you to use 10 at once with no issues. Use Settings, Grant Access to allow all cameras to be seen in one login.

Re: The maximum camera per free account

steve_t — Thu, 18 May 2017 20:50:46 GMT

Do you know if you can have 5 base stations on different accounts and they all grant access to one account, which you log in on, and that login can see all 25 cameras?

Re: The maximum camera per free account

jguerdat — Thu, 18 May 2017 21:14:23 GMT

I would ass-u-me that would be the case but I don'tthink anyone has gone that far to know for sure.

Re: The maximum camera per free account

TomMac — Thu, 18 May 2017 22:45:31 GMT

Yes, the limit is still 5 ACTIVE camera on the free account, the Sharing of cameras is sort of a loop-hole.

TMK, still max of 15 cams per base and 5 streaming at same time per base...want more add a second base or a business account

Re: The maximum camera per free account

kevinreid88 — Mon, 11 Sep 2017 12:43:19 GMT

Does the Arlo Go count against the 5 camera limit on the free plan?

Re: The maximum camera per free account

kevinreid88 — Mon, 11 Sep 2017 12:51:22 GMT

Also it would be nice to have all the band specs to all the different Arlo Go Models has there are at least 3 different models I know the Verizon Models LTE bands are 3, 4, and 13 but does it also support GSM and UMTS, EVDO, and CDMA as well, Can I use any of the Arlo Go models with my own sim cards are they all unlocked or are they all locked? 4g LTE only or support other bands as well.... At&t also use LTE bands 3,and 4.... I have some service sim that are 3g / HSPA+ that I may want to use in the device so all this info would be nice to know.... thanks for any help.

Re: The maximum camera per free account

JamesC — Tue, 12 Sep 2017 15:34:48 GMT

kevinreid88,

Yes, Arlo Go does count toward the 5 camera account limit.

At this time, your Arlo Go camera can be activated through Verizon or Arlo Mobile using the SIM card included with the camera. SIM cards are not interchangeable between camera versions.

For more information, take a look here: What are the features and specifications of an Arlo Go camera?

JamesC