topic Camera Status History in Arlo Pro

Camera Status History

909model — Sun, 03 Sep 2017 13:35:58 GMT

Can I get a report showing what time my cameras were on? Can I get a history to prove to someone Zero videos were deleted? I need to prove I didn't delete any videos. I need to show him what time the cameras were running. Please help!

Re: Camera Status History

steve_t — Sun, 03 Sep 2017 21:20:08 GMT

Do you have a USB drive attached to your base?

Re: Camera Status History

909model — Sun, 03 Sep 2017 23:41:31 GMT

I don't know. Does it automatically come with one?

Re: Camera Status History

steve_t — Sun, 03 Sep 2017 23:54:39 GMT

No. You have to install one and activate the function in the settings menu if you want to have a USB backup of all videos

Re: Camera Status History

909model — Mon, 04 Sep 2017 01:07:29 GMT

Darn. This sucks. My life is ruined...... Thank you for your help

Re: Camera Status History

steve_t — Mon, 04 Sep 2017 04:29:20 GMT

Contact Support at the bottom of the page and speak to a netgear agent and see if they can do anything for you but I don't expect they have logs they can access. Who knows though. Worth a shot if it's important