https://community.arlo.com/t5/Arlo-Pro/credit-required-for-Premium-Support/m-p/1358586#M20508 <P>The Customer support line doesn't pick up so sending my request via the community forum. I purhcased Arlo cameras at Best Buy Canada, tried them for 2 days and returned the products to Best Buy. I had to purhcase the premium service and since cameras were returned I want a refund on the cloud premium package. please contact me via email or by phone.</P> Tue, 29 Aug 2017 13:28:00 GMT Debbie1234 2017-08-29T13:28:00Z https://community.arlo.com/t5/Arlo-Pro/credit-required-for-Premium-Support/m-p/1358586#M20508 <P>The Customer support line doesn't pick up so sending my request via the community forum. I purhcased Arlo cameras at Best Buy Canada, tried them for 2 days and returned the products to Best Buy. I had to purhcase the premium service and since cameras were returned I want a refund on the cloud premium package. please contact me via email or by phone.</P> Tue, 29 Aug 2017 13:28:00 GMT https://community.arlo.com/t5/Arlo-Pro/credit-required-for-Premium-Support/m-p/1358586#M20508 Debbie1234 2017-08-29T13:28:00Z https://community.arlo.com/t5/Arlo-Pro/credit-required-for-Premium-Support/m-p/1359456#M20594 <P>Debbie1234,</P><P>&nbsp;</P><P>Service can be canceled by logging in to your account and navigating to your subscription from Settings &gt; Subscription.</P><P>&nbsp;</P><P>JamesC</P> Wed, 30 Aug 2017 15:27:58 GMT https://community.arlo.com/t5/Arlo-Pro/credit-required-for-Premium-Support/m-p/1359456#M20594 JamesC 2017-08-30T15:27:58Z