topic Re: Camera Doesn't Work Unless Plugged In (Arlo Pro Security System with Siren –2 Rechargeable WireF in Arlo Pro

Camera Doesn't Work Unless Plugged In (Arlo Pro Security System with Siren –2 Rechargeable WireFree)

320Nomad — Mon, 28 Aug 2017 19:42:18 GMT

Arlo Pro Security System with Siren – 2 Rechargeable Wire-Free HD Cameras with Audio, Indoor/Outdoor, Night Vision (VMS4230) is the actual model that wasn't pre-selectable.

One of my cameras will not work unless plugged-in via the recharging cable. It works while plugged-in, but stops after. I've removed the battery, rebooted the system, and resynched the camera to the base and no luck. It seems the battery may be bad. Any ideas?

Re: Camera Doesn't Work Unless Plugged In (Arlo Pro Security System with Siren –2 Rechargeable WireF

watchdog99 — Mon, 28 Aug 2017 22:09:24 GMT

try swapping the batteries around to see if the problem follows the battery.

Re: Camera Doesn't Work Unless Plugged In (Arlo Pro Security System with Siren –2 Rechargeable WireF

jguerdat — Tue, 29 Aug 2017 11:59:44 GMT

And if that shows the culprit, you can either swap the system at the store or open a case with support.

Re: Camera Doesn't Work Unless Plugged In (Arlo Pro Security System with Siren –2 Rechargeable WireF

320Nomad — Tue, 29 Aug 2017 14:31:22 GMT

It WAS the battery. Thanks!